Subprocessors

These companies process personal data for Camelus. Each one gets only what its job needs. We'll update this page at least 30 days before adding a subprocessor that receives feedback data; subscribe to changes by writing to hello@camelus.si.

Subprocessor	What it does	What it receives	Where
Server hosting	Runs the Camelus servers and stores all data and backups	Everything stored in Camelus, encrypted in transit and at rest	Listed here before launch
OpenAI	Reads each feedback message once to summarize, translate and classify it, and embeds summaries for grouping	Feedback text and product descriptions; requests are sent with storage turned off and aren't used for training	United States
Resend	Sends Camelus emails (digests, alerts, invites, loop messages) and receives forwarded feedback emails	Recipient addresses, email content, forwarded emails	United States
Polar	Payments, invoices and tax for Camelus plans	The workspace owner's email and billing details. Polar is the merchant of record	United States
Google	Sign-in with Google; Google Analytics on the website, only after consent	Name, email and photo at sign-in; analytics events with a pseudonymous id	United States

Data sent to the United States is covered by the EU-US Data Privacy Framework where the provider is certified, and by the European Commission's standard contractual clauses otherwise.

If you connect your own Polar organization or set up destinations (Slack, Discord, n8n, Zapier, Make, Vicunia or your own endpoint), you choose to send data to those services. They aren't Camelus subprocessors: they work for you.